TSG mini regrets to inform if your event gets cancelled, your 50% deposit will be non refundable if artwork has already commenced or been completed. Although, if no commencement or completion on artwork has been made, we will be happy to refund your 50% deposit back to you.
If you wish to reschedule your event, we are happy to hold the funds for you based on your granting permission until you have a rescheduled date in mind.
We understand that we may live in uncertain times in our lives and the last thing we would want is for our beautiful clients to miss out on precious celebrations for their mini's that come around once in a life time. TSG mini recommends a reschedule instead of a cancellation in any circumstance as we believe special events hold an importance of memory that we can look back on in many years to come.